Terms of use

Terms Of Use

Terms & Conditions

Dear customers,

We are happy that you are availing our best services of car rental, tempo traveler and bus rental but before taking a service from us it is necessary to check out our terms and conditions. The services of the “Arena Tour And Travels” are accessible at . For using the services our terms and conditions will govern your access to and use of the site. All correspondence(s) in respect of Tours / Travel Service/ Rental Services bookings should be addressed to

There will be a charge of 250 kilometers a day.
In addition to the office advance on departure of the vehicle, the driver will have to pay money from time to time for diesel or other expenses.
Toll tax, parking fee, culvert tax and extra fee will have to be paid by the party.
The responsibility and protection of the goods will be with the party. Flammable substances and illegal items will not be carried in the vehicle. The damage done by the party in the vehicle must be paid by the party.
If the agreement is canceled, the deposit amount will not be refunded.
If you want to roam on local places, then you will be taken in addition to the fixed amount.
In case the road gets bad or rough, it will be at driver to choose the route.
If the vehicle breaks down on the roadway, then it will not be responsibility of company. There will be no compensation for that. The company will not be responsible for compensation for loss of life and property in the event of accident.
The fare will be fully charged if the vehicle is decided to leave the party in the middle of a break.
There will be a restriction of the time given in the agreement of arrival or departure of the vehicle, after which the company will have full right to call for the empty vehicle.
If the vehicle given according to the agreement cannot be given due to any reason or in case of malfunction, then the company will give the other vehicle whatever is available at present condition.
AC will not be kept on, during the climb in the hilly areas, but the fare will be AC ​​only.
In case of failure of the AC of the vehicle, the fare will be taken as non-AC only.
Our Liabilities

We shall not responsible for the any delays in the tour or in providing cab service – due to the natural hazards, flight cancellations, accident breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
Arena Tour And Travels is not responsible for any injury, loss or damage to person, property, defaults, or any other causes are beyond our control.
Arena Tour And Travels does not put it to somebody any hotel (somewhere to live place), shopping, showrooms or food combined to any visitor or guest, these all are upto on the guest to choose Arena Tour And Travels for to opt to drop on and pick for their destination place. On the other hand if any mis-communication, fraud done by the second party enterprise and concern is between them and guest (Arena Tour And Travels) is not dependable for this.
Arena Tour And Travels are accountable in commercial cabs transportation only for interstate (Rajasthan).
Arena Tour And Travels will only stopover on those tourist destinations which have been pointed out in their website.
Entrance fees of tourist attraction, toll charges, and packaging charges these all will paid by the guest not by the Arena Tour And Travels.
Arena Tour And Travels mentioned you that their all the vehicles are from the state of Rajasthan is completed with correct insurance papers, commercial license, also all the drivers have their commercial license which is provided by the state of Rajasthan.
Mode of Payment

Internet banking: Traveler can easily make their payment with the internet baking. Your card information will not fall into the wrong hands, your bank will authorize the card transaction directly. You will get an authorization code and a confirmation on completion of the task. It will take approximately 30-40 seconds for making payment.
Online card payments: as if you have an account in bank, then you can easily and safely pay for your selected tour service through the bank’s net banking options. The tour or rental service amount will be automatically debited from your bank account. We processes payments through an online gateway system which will proceed safe and secure transactions. check it Payment Procedure
Advance payment

Advance payment 50% will be charged with the total cost before two days and if in case the payment is not received than the payment is also acceptable by the driver before you start your traveling or tour package. If advance payment is not payment by you then the booking will be canceled.


If any damage may occur in the cabs at the time of traveling than it all answerable, liable and paid by the customer at the time they are traveling.

Confirmation Policy

The customer will receive a confirmation voucher via email within 24 hours of a successful booking.
The customer may choose to cancel their booking and a full refund will be processed.
Cancellation Policy

For cancellation: Just click on the relevant booking of the tour package/services and click on the cancel. Because there are some of the reasons due to which cancellation of the tour/ travel services due to any avoidable and some unavoidable reasons then we must be informed in the writing. Given below is policy of cancellation charges of tour.

If the cancellation is made 60 days & before to arrival then 10% of the tour/service cost.
If the cancellation is made 59 days- 30 days prior to arrival then 15% of the tour/service cost.
If the cancellation is made 29 days to 15 days then the prior to the arrival will 30% of the tour/service cost.
If the cancellation is made 14 days to the 08 days then the prior to the arrival then 50% of the tour/service cost.
07 days or less than it then the prior to the arrival or no show there will be no refund.
If the customer booked the vehicle save day and give the advance to us and if any cancellations on the same day so we will refund 50% of Advance amount only .

Information concerning Arena Tour And Travels where data is collected, stored, or processed is the property of Arena Tour And Travels and is confidential except for the necessary disclosures required by law.
Arena Tour And Travels authenticate any details of the guest like phone no, id proof, email will not be shared with any other private enterprise or projects. It will only give to the government if they are inquiring for motive and basis of any public safety.
After the booking, the party will have to pay the extra amount if the government increases the amount in diesel, gas, or tax. The increased amount should be paid by the party. The company is not responsible for the increase in fares, if there is an increase in the amount of gas, diesel, or tax.


If you have any questions or want some suggestions regarding the tour or car rental/tempo traveler. Bus rental then feel free to contact to us. We are here to help you for providing tour package information. Before applying to any true agree with Arena Tour And Travels terms and conditions.

Enjoy the affordable and best services of “Arena Tour And Travels”

Thank you!


Pune India

About us

Welcome to Pune's premier taxi service company! With a reputation for reliability and excellence, we pride ourselves on offering top-notch transportation solutions to our valued customers

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